How to use documents explanation
A document that helps your understand what you have purchased and how to apply to your Community Scheme whether you are an HOA or a body corporate.
POPIA Guide
This guide tells you what you need to know about POPIA, what the law entails, how it should be applied, what may happen if you do not comply, who the role players are and other interesting details.
Resolutions
Two generic sets of resolutions have been prepared based on whether you are a sectional title scheme or a HOA, and for the recommended changes to the governing documents (Rules) to be resolved to. Simply download the document and apply to your HOA or sectional title scheme and if you require our help to customise further based on your HOA’s or sectional title scheme’s governing document’s requirements, contact us.
Privacy Policy
This generic privacy policy sets out the reasons why, how and when your HOA / body corporate processes personal information of anyone who deals with your community scheme in any way. It has been drafted to co-align with POPIA’s eight conditions for the lawful processing of personal information. The privacy policy is incorporated into your HOA’s / body corporate’s Website User Agreement when users / visitors make use of your website (if any) & the Rules governing the community scheme. Simply download the document and apply to your community scheme. If you require our help to customise the generic document, get in touch.
Website User Agreement
If the community scheme has a website, or markets its products and/or services on any other social media platforms such as Facebook, LinkedIn or Instagram for instance, it should have a Website User Agreement which regulates the relationship by and between the community scheme and anybody who visits and/or accesses any one of these sites. This agreement is linked to the community scheme’s Privacy Policy. Simply download the document and apply to your HOA / body corporate and if you require our help to customise further, contact us.
Operator Agreement
This generic operator agreement regulates the Ts&Cs of how the operator shall process personal information about data subjects on behalf of the responsible party. If your community scheme uses any third party service providers, vendors, suppliers to assist in the processing of personal information on its behalf (e.g. managing agents and security companies), it is recommended that an operator agreement be put in place to ensure both parties know their scope and purpose of personal data processing; what data is processed and how it should be protected; the relationship between the operator and the responsible party and necessary indemnities, security and protections. Simply download the document and apply to your HOA / body corporate. If you require our help to customise the generic document, get in touch.
Introduction to POPIA Knowledge Session Video
This recorded introduction to POPIA video is based on our awareness training session – Sowing the Seeds of Compliance and provides a high-level overview of the basics of POPIA:
- What is POPIA?
- What does POPIA aim to do?
- Why do I need to protect personal information?
- Why do I need to comply with POPIA? Penalties for non-compliance
- Who is who in respect of POPIA? Important terms and key role players
- Who is the Information Regulator & the Information Officer?
- Does POPIA apply to my business?
- Conditions for lawful processing of personal information.
- Guidance steps on a POPIA compliance journey & Where to start
Cookie Policy
This generic cookie policy explains to the visitor or user of your website(s) what cookies are and their purpose, what cookies your website may use, how to delete cookies and also the consequences of deleting non-essential functioning cookies when making use of the website(s). The policy is usually connected to your privacy policy and any cookie tool regulating cookies on your website(s). This generic cookie policy can be customised according to your community scheme’s specific needs, so simply download the document, customise it or ask us to do it for you, and apply to your business.
Employee Privacy Notice
This generic employee privacy notice sets out the basis upon which you process personal information of your staff or employees of your community scheme, if any. It has been drafted to co-align with POPIA’s eight conditions for the lawful processing of personal information. This generic Employee Privacy Notice can be incorporated by reference into any employment contracts, recruitment documents, internal employment procedures & guidelines or protocols. Simply download the document and apply to your community scheme. If you require our help to customise the generic document, get in touch.
Information Officer Appointment Letter
Every responsble party has an information officer. The default position is that the Information Officer is the head of the body (CEO / managing director). The CEO or managing director may, in writing, designate and authorise any natural person within the body to act as the Information Officer.
What does the appointment letter cover?
- enables the head of the body to change the default position and appoint and authorise a person within the organisation to fulfil the role of the Information Officer.
- sets out that Information Officer’s duties and responsibilities
- makes provision for recommended indemnities for the role
- makes provision for recommended duties of the responsible party to support the Information Officer in performance of their role
- incorporates the registration requirements for Information Officer’s to be registered with the Information Regulator
- can be customised for your organisation’s requirements
Board Resolution
This generic board resolution aims to enable a private or public body (e.g. company, close corporation, partnership), as a responsible party under POPIA, to adopt implementation measures to comply with POPIA and PAIA. It covers:
- Resolve to compliance measures commencing (gap analysis or audit report and high impact assessments being conducted)
- Resolve to recognised head of the body as the automatically appointed information officer
- Resolve to designation and authorisation of information officer (IO) from the head of the body to another person within the body
- Resolve to authorisation of deputy information officer(s) (DIO)
- Resolve to IO’s and DIO’s registration with the Information Regulator
- Resolve to general duties and responsibilities of the information officer
- Signed by acting chairperson of the board of the body
Data Breach Management Policy
This data breach management policy provides a generic policy guideline for a community scheme to deal with a data security breach or incident to ensure such event is dealt with in a lawful and timely way, and giving board and/or personnel guidance on what to do in the event of a breach event, ensuring that an incident is appropriately recorded and properly investigated, the impacts are understood, risks identified and action is taken to prevent further damage. The generic policy can be customised according to your specific community scheme needs, so simply download the document, customise it or ask us to do it for you, and apply to your community scheme.
