Operator Agreement (SA)


An operator agreement is a legal document signed by the responsible party and the operator either in written or in electronic form, the purpose of which is to regulate the terms and conditions of how the operator shall process personal information about data subjects on behalf of the Responsible Party. Personal data means any information, with the help of which it’s possible to identify a person, for e.g. name, date of birth, place of residence etc. Therefore, if your business uses third party service providers to assist in the processing of personal information of your customers, it is recommended that an operator agreement be put in place to ensure both parties know their scope and purpose of personal data processing; what data is processed and how it should be protected; the relationship between the operator and the responsible party and necessary indemnities and protections, etc. Purchase and download our operator agreement which is drafted to comply with the provisions of POPIA and apply to your business’ third party-operator relationships if personal data protection has not yet been catered for in writing. If you require our help customising the document further, contact us.