PAIA Manual


All public bodies and certain private bodies are required to have a PAIA manual in place. The need to have a PAIA manual stems from the Promotion of Access to Information Act (PAIA) and is founded on section 32 of South Africa’s Constitution, which creates a right to access information. A PAIA manual therefore, amongst other things, provides an application procedure for any person to approach your business to gain access to information held by the business and furthermore, information regarding how such a request to access may be assessed and feedback provided.