Legal POPIpack™ – Subscribe

R1,200.00 / year and a R15,500.00 sign-up fee

The subscriber legal sector POPIPack includes a generic set of legal data protection documents geared specifically for for law firms to have a kick-start for POPIA compliance.. These documents can further be customised for your firm’s specific requirements. So purchase and downloads the documents, customise them yourself, or ask us to help you, and then apply. The pack is applicable to Attorneys / Law Firms & Legal Consulting Firms. As a subscriber you will have access to the latest updates that we make to the documents.

So, what’s in the pack?

  1. A how to use document guide
  2. POPIA Guide
  3. Letter of Engagement
  4. Privacy Policy
  5. Website User Agreement
  6. Operator Agreement
  7. Introduction to POPIA Knowledge Session Video
  8. Cookie Policy
  9. Employee Privacy Policy
  10. Data Breach Management Policy
  11. Information Officer Appointment Letter
  12. Board Resolution

See below for more details


How to use documents explanation

A document that helps your understand what you have purchased and how to apply to your firm.



This guide tells you what you need to know about POPIA, what the law entails, how it should be applied, what may happen if you do not comply, who the role players are and other interesting details.


Letter of Engagement

Your Firm may already have a standard Letter of Engagement / General Ts&Cs of Service, which you provide to each and every new client whom engages the Firm for the rendering of legal services.  If you do not have such a document, this Letter of Engagement provides for the setting out of General Ts&Cs of Service which relate to the rendering of legal services by a law firm to its clients.


Privacy Policy

This generic privacy policy sets out the reasons why, how and when your firm / legal consultancy company processes personal information of anyone who deals with your firm in any way. It has been drafted to co-align with POPIA’s eight conditions for the lawful processing of personal information. The privacy policy is incorporated into your firm’s Website  User Agreement when client’s make use of your website (if any) & the letter of engagement setting out the Ts&Cs of your relationship with your clients, and can further or alternatively, be incorporated into your firm’s own standard service level agreement or service T&Cs. Simply download the document and apply to your firm. If you require our help to customise the generic document, get in touch..


Website User Agreement

If the Firm has a website, or markets its products and/or services on any other social media platforms such as Facebook, LinkedIn or Instagram for instance, we are of the opinion that it is necessary for the Firm to have a Website User Agreement which regulates the relationship by and between the Firm and anybody who visits and/or accesses any one of these sites. This agreement is linked to your Firm’s Privacy Policy. Simply download the document and apply to your Firm and if you require our help to customise further, contact us.

Operator Agreement

This generic operator agreement regulates the Ts&Cs of how the operator shall process personal information about data subjects on behalf of the responsible party.  If your Firm uses any third party service providers, vendors, suppliers to assist in the processing of personal information on your behalf, it is recommended that an operator agreement be put in place to ensure both parties know their scope and purpose of personal data processing; what data is processed and how it should be protected; the relationship between the operator and the responsible party and necessary indemnities, security and protections.  Simply download the document and apply to your business. If you require our help to customise the generic document, get in touch.


Introduction to POPIA Knowledge Session Video

This  recorded introduction to POPIA video is based on our awareness training session – Sowing the Seeds of Compliance and provides a high-level overview of the basics of POPIA:

  • What is POPIA?
  • What does POPIA aim to do?
  • Why do I need to protect personal information?
  • Why do I need to comply with POPIA? Penalties for non-compliance
  • Who is who in respect of POPIA? Important terms and key role players
  • Who is the Information Regulator & the Information Officer?
  • Does POPIA apply to my business?
  • Conditions for lawful processing of personal information.
  • Guidance steps on a POPIA compliance journey & Where to start

Cookie Policy

This generic cookie policy explains to the visitor or user of your website(s) what cookies are and their purpose, what cookies your website may use, how to delete cookies and also the consequences of deleting non-essential functioning cookies when making use of the website(s). The policy is usually connected to your privacy policy and any cookie tool regulating cookies on your website(s). This generic cookie policy can be customised according to your firm’s specific needs, so simply download the document, customise it or ask us to do it for you, and apply to your firm.

Employee Privacy Notice

This generic employee privacy notice sets out the basis upon which you process personal information of your staff or employees of your firm, if any. It has been drafted to co-align with POPIA’s eight conditions for the lawful processing of personal information. This generic Employee Privacy Notice can be incorporated by reference into any employment contracts, recruitment documents, internal employment procedures & guidelines or protocols. Simply download the document and apply to your firm. If you require our help to customise the generic document, get in touch.


Information Officer Appointment Letter

Every responsble party has an information officer.  The default position is that the Information Officer is the head of the body (CEO / managing director). The CEO or managing director may, in writing, designate and authorise any natural person within the body to act as the Information Officer. 

What does the appointment letter cover?

  • enables the head of the body to change the default position and appoint and authorise a person within the organisation to fulfil the role of the Information Officer.
  • sets out that Information Officer’s duties and responsibilities
  • makes provision for recommended indemnities for the role
  • makes provision for recommended duties of the responsible party to support the Information Officer in performance of their role
  • incorporates the registration requirements for Information Officer’s to be registered with the Information Regulator
  • can be customised for your organisation’s requirements

Board Resolution

This generic board resolution aims to enable a private or public body (e.g. company, close corporation, partnership), as a responsible party under POPIA, to adopt implementation measures to comply with POPIA and PAIA. It covers:

  • Resolve to compliance measures commencing (gap analysis or audit report and high impact assessments being conducted)
  • Resolve to recognised head of the body as the automatically appointed information officer
  • Resolve to designation and authorisation of information officer (IO) from the head of the body to another person within the body
  • Resolve to authorisation of deputy information officer(s) (DIO)
  • Resolve to IO’s and DIO’s registration with the Information Regulator
  • Resolve to general duties and responsibilities of the information officer
  • Signed by acting chairperson of the board of the body

Data Breach Management Policy

This data breach management policy provides a generic policy guideline for a firm to deal with a data security breach or incident to ensure such event is dealt with in a lawful and timely way, and giving board and/or personnel guidance on what to do in the event of a breach event, ensuring that an incident is appropriately recorded and properly investigated, the impacts are understood, risks identified and action is taken to prevent further damage. The generic policy can be customised according to your specific firm needs, so simply download the document, customise it or ask us to do it for you, and apply to your firm.