Service Level Agreement

Service Level Agreement

This generic agreement sets out the terms and conditions for your products and services that you may offer to your customers and specifically what your customers agree to when making use of such services or purchasing your products. The document also makes provisions for you to incorporate your organisation’s privacy policy and, if your organisation’s website operates as an e-commerce store, also its website user agreement. This generic document can further be customised according to your business requirements, contact us if your require help with this.

Generic Privacy Policy

Generic Privacy Policy

This generic privacy policy sets out the basis upon which you process personal information of anyone who deals with your company in one way or another. This generic policy was therefore drafted to be in line with the 8 conditions of lawful processing of personal information as provided for in the POPI Act and is incorporated into your company's Terms of Use when clients/customers make use of your website, products and/or services. This policy can be customised according to your specific needs, so simply download the document, customise it or ask us to do it for you, and apply to your business.

Generic Website User Agreement

Generic Website User Agreement

This document sets out generic terms and conditions for making use of your company’s website, and other social media sites you may use, and furthermore regulates the selling of your products and/or services to customers. This agreement is linked to your company’s Privacy Policy. Simply download the document and apply to your business.

POPIA Guide

POPIA Guide

This guide will teach you everything you need to know about the POPI act. The guide provides you with information about what exactly the act entails, how it should be applied, what could happen if you do not comply and many other interesting details.